Return & Refund Policy
At VintageAV.shop, we sell vintage and pre-owned audio products. Returns are accepted only under the conditions below.
- Returns are accepted within 3 days of delivery.
- A clear unboxing video (recorded while opening the sealed package) is mandatory.
- Returns are accepted only if the product is not playing or has functional playback issues (such as skipping or sound defects).
- The product must be returned in the same condition as received.
Non-Returnable Cases
- No unboxing video provided
- Physical damage after delivery
- Minor cosmetic wear typical of vintage items
- Issues reported after 3 days from delivery
Approved refunds will be processed to the original payment method. Shipping charges are non-refundable.
For return requests, please contact us with your Order ID and unboxing video within 3 days of delivery.